In-house training · practice
Practice
the words
Ten real moments to rehearse out loud, in pairs. The words only become yours once you’ve said them — so say them, swap, and say them again.
How to run a session
Three rounds, then swap
The advisor
Plays Volaro. Tries to hit the goal in their own voice — not the script word-for-word.
The client
Reads the opening line, then improvises naturally — easy at first, a little harder if it’s going well.
The observer
Watches against the checklist, then gives one thing that landed and one to try next.
- Pick a card. The advisor reads only the setting and goal; the client reads the opening line.
- Play it out for two or three minutes. Keep the reveal hidden until you’re done.
- Reveal the model response together, run the checklist, then rotate roles and pick another card.